Terms & Conditions

Please read these Terms and Conditions carefully before using the smartsouq.com website operated by Smart Souq.

General

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

Products & Pricing

All prices are listed in Kuwaiti Dinar (KWD) and include applicable taxes. We reserve the right to modify prices at any time, but orders already placed will not be affected.

Shipping & Delivery

We deliver across all governorates of Kuwait. Standard delivery takes 1–2 business days. Free delivery applies to orders above 10 KWD.

Returns & Refunds

You may return unused items within 7 days of delivery. Items must be in their original packaging. Refunds are processed within 5–7 business days after we receive the returned item.

Cancellations

You may cancel an order before it is shipped. Once shipped, cancellations are subject to our return policy.